DTRV

Duty Free & Travel Retail

Duty Free & Travel Retail refers to the sale of goods to international travelers—a rapidly growing global industry worth $74 billion. You can find our shops at airports, onboard aircraft, in ports, on ferries and cruise ships, and at border crossings.

Browsing for international brands and local specialties—whether for immediate travel needs or as gifts—is an integral part of the travel experience for many passengers. At the same time, the travel market offers both small and large manufacturers unique access to an international customer base. Revenue generated here is increasingly vital for the operation, expansion, and sustainable transformation of travel infrastructure.

FAQ

Duty Free refers to the tax-free export of goods for personal use in international travel.

Based on the principle of taxation in the country of final consumption, travelers in almost all countries can shop tax-free before departure under certain conditions. This business model is internationally standardized by agreements such as the Chicago Convention of 1944 and the Kyoto Convention of 1974 and has proven successful for more than 75 years. Duty Free is essential for an attractive shopping experience during travel and for the economic success of aviation hubs worldwide.

Within the EU single market, Duty Free has not existed since 1999. Under the brand “Travel Value,” retailers have developed a concept to offer travelers within the EU exclusive products at attractive prices.

Travelers usually shop for a special occasion: for immediate travel needs, as a gift for business partners, friends, and family, or as a souvenir from an unforgettable holiday. In all these cases, a small gesture is always worthwhile.

Travel retail shops therefore offer an exclusive selection of international brands and regional products tailored to the specific needs of travelers, often unavailable in domestic markets. At the same time, travel retail provides attractive prices, especially for trips outside the EU.

The quantities you can bring in duty-free upon arrival are limited to personal use. The specific allowances and values exempt from customs duties, import VAT, and excise taxes are determined by the destination country. Please check with the relevant authorities of your destination.

Within the EU, rules differ for entry from another EU member state versus a third country. Current regulations can be found on the German Customs website (allowances within the EU / allowances from non-EU countries) and from the authorities of your respective travel destination.

Depending on the origin of the goods, the destination, and the country of residence, different taxes and duties apply, and retailers must provide corresponding proof to the authorities.

Of course, under the strict standards of EU data protection law, only the necessary data may be processed for this purpose.